Managing IT infrastructure has never been more important as organizations are increasingly focusing on information availability. Through our Infrastructure Management Services, Prodigy Technologies helps you assess, transform and manage your critical IT infrastructure more efficiently, guaranteeing round the clock peak system performance and availability.
Our services help organizations make the transition from technology management to service management and prepare you to make the correct infrastructure sourcing decisions using a holistic lifecycle approach.
Prodigy Technologies offers a complete spectrum of Infrastructure Management Services from consulting and strategizing on infrastructure initiatives to infrastructure management through remote service delivery models. Our services address requirements across your system landscape – from server and middleware, database, storage, mail infrastructure and end user computing to network components.
Backed by experienced staff, ITIL, ISO 27001, CoBIT, TOGAF and six sigma standard based service models, our services use a holistic approach, incorporating advanced technologies like virtualization depending on your infrastructure management needs.
By leveraging teams who have certified experience in given technology and service management domains as well as the solutions requiring support, we accelerate the implementation of new technologies/solutions while maintaining the efficient and effective operations management of these solutions.
Infrastructure Consulting Services
Prodigy Technologies infrastructure consulting services help you strategize, design and transform your IT infrastructure. Helping move away from measurements in terms of infrastructure availability to being able to deliver information to a business based on expectations and agreed on levels of service.
Our comprehensive approach helps you optimize your IT infrastructure by focusing on key aspects – technology, skills, governance and processes.
What we offer
§ Infrastructure Strategy: Assess current infrastructure to develop the right strategy.
§ Infrastructure Architecture: Design infrastructure architecture through technology relationship maps and service delivery modes.
§ Infrastructure Consolidation / Optimization: Evaluate infrastructure components – technology and solution, for consolidation and optimization.
§ Service Management: Design infrastructure related services aligning capabilities with requirements including service catalog, service level design, service performance measurement, and the service organization / roles.
We help you
Improve utilization of existing infrastructure reducing the need for acquisition of additional services and rationalization of portfolio investments to remove redundancy of effort.
Accurately forecast demand and capacity for infrastructure services enabling effective utilization and improved service levels for IT assets.
Enable effective alignment of infrastructure to business objectives and organizational priorities.
Prodigy Technologies managed services help you lower infrastructure management costs without compromising service levels by providing end to end management and support of your IT assets through a balanced onshore/offshore support model.
What we offer
§ Server and Middleware: Production support, administration and monitoring activities like user/account/filesystem management, job scheduling, alert management and security/capacity monitoring.
§ Database: Production and application DBA services like database backups/restoration, database exports/imports, log and trace monitoring, query optimization and job management.
§ Service Desk: Complete 24x7 help desk coverage – across level 1 and level 2 resolutions, voice/email support, asset management and access provisioning.
We help you
Optimize infrastructure management costs by extending support for critical IT assets through a right sourcing model.
Utilize existing operational and support teams to concentrate more on strategic initiatives rather than routine infrastructure initiatives.
Handle scalability of your infrastructure to address peaks and troughs associated with business requirements.